MOSS: Učinkovito uvod u organizaciji

(Ovaj ulaz pošta križ između http://paulgalvin.spaces.live.com/blog/ i http://blogs.conchango.com)

Na postove na ovim stranicama moja vlastita i ne odražavaju nužno stavove Conchango, strategije ili testiranja.

Pregled:

Ovaj unos opisuje neke osnovne informacije o velikim (3,000 Korisnici) Microsoft Office SharePoint Server (MOSS) rollout and what we did to get the project rolling in such a way that the client is happy and firmly down a path that ends with full adoption of the MOSS feature set. As of the writing of the entry, mi smo otprilike 50% complete with the first phase of the project. As things progress, Ja ću ažurirati ovaj unos i / ili pisati nove unose.

U ovom konkretnom slučaju, the company had already installed SharePoint Portal Server 2003. The IT group installed the product in a sort of "let’s see if anyone cares" fashion. It was quickly adopted by many business users and became quite popular in the enterprise at large. Kao što možete zamisliti, ovo nije bila najbolja strategija Rollout (koji klijent spremno priznaje) a kad MOSS na scenu, the client resolved to "do it right" i nas angažirao da im pomogne.

Jedan od središnjih pitanja s kojima se suočava nas kad smo počeli provedbi ovog projekta je: Kako ćemo predstaviti Moss za ovog klijenta? Given that the client already had experience with SharePoint, smo pitali — do we need to do "differential" trening ili ćemo početi od temelja? After working with key users, we determined that treating this as a green field project made more sense.

That decision gave a starting point but still left us with the major requirement of figuring out a good strategy for rolling MOSS out to the enterprise. MOSS is such a big animal … it includes content management, za upravljanje dokumentima, Usporedite, sigurnosni, ciljanja publike, upravljanje projektima, "fabulous forty" predlošci, tijek rada, poslovnih podataka priključak, itd.. Couple this with the fact that it’s a large organization that moći doista iskoristiti gotovo svakom većem MOSS lice i imate profit od velikog projekta s poduzećem dosega i mnoge dobre stvari koje se dešavaju.

Mi smo suočeni s ovim problemom vrijeme i vrijeme opet … MOSS has an enterprise reach with its enterprise feature-set, yet even somewhat sophisticated clients have a hard time mentally absorbing those features, let alone incorporating an appreciable fraction of them into their daily routine.

I don’t have a magic solution to the problem. I instead address just the very first steps that we’ve taken with the client to lead them down the path to successful long-term adoption.

Scope:

As much as I wanted the team to craft a project plan that included such milestones as "PoepleSoft Integration via BDC Completed", "New Cross-Departmental Product Launch Workflow Complete" and "Executive Management KPI’s Accepted", I had to settle for something less. This is not to say that "less" is bad. Zapravo, the "less" that we decided for the initial rollout was miles ahead of where they were before we started. U našem slučaju, the "less" pretvorio u:

  • Jednostavan za upravljanje dokumentima korištenjem biblioteke dokumenata, version control and content types.
  • Učinkovito pretraživanja na temelju sadržaja i prilagođeno unaprijed pretraživanje (putem upravljanim svojstva, XSLT za proizvodnju lijepe rezultate, itd.).

Osim gore navedenih poduzeće-širok značajke (što znači da su se izbacila na svim odjelima i korisnicima), dodali smo sljedeće Singleton-u djelokrug mini-projekata:

  • Dokaz koncepta BDC integracije.
  • Multi-korak i multi-ogranak tijeka procesa stvorili preko SPD.
  • Kompleks InfoPath obrazac.
  • Površina KPI iz nekog poslovnog procesa (Vjerojatno HR talent stjecanje u našem slučaju, iako to može promijeniti).

Opseg ovdje nije 100% accurate but representative of our approach and sufficient for my purpose here, which is to explain what I consider to be an "effective" introduction of MOSS that will set the client firmly down the golden path to full MOSS adoption.

I won’t write much more about the singleton in this entry. I do want to point out that these are part of our over-arching strategy. The idea is to implement the core document management and search features to all users yet provide highly functional, high visible and highly representative examples of other core MOSS features which are simply beyond the ability of most users to absorb at this early stage. Međutim, they will be "out there" i jedna nada da druge poslovne jedinice će znati i učiti o njima i žele one značajke za sebe, leading to greater adoption. These singleton success stories also serve to provide our sales team "ammunition" za uspješno osvojivši drugo, third and n-phase projects.

Što li smo uvesti i zašto?

Nakon što je smjestio na upravljanje dokumentima i potragu kao osnovni poduzeće-širok zahtjev, we needed to start gathering details. As a practical matter, ovo vrti oko razumijevanja svoje dokumente i da u konačnici mapirati na razumijevanju vrste sadržaja.

I’ve found it’s difficult to explain content types without visual aides. More technical folk can walk away from a discussion about content types when CT’s are described in database terms. "A CT is similar to a database table, it has columns and columns are defined in terms of data types, but CT data types include more than simple integer/date, but also "choice" and "lookup" and the like." We can talk about "extending" vrste sadržaja, much like one can inherit functionality from a base class in object oriented languages. However this is obviously not helpful for the transportation department admin person who has no technical background. Odnosno,, nearly everyone that matters in a MOSS rollout.

Using a white board is iffy. I’ve presented the idea of a content type and drawn brilliant (or so they seem) pictures of content types and what they do for you in terms of search and how they can be expanded, itd.. Na kraju, it does feel like some light bulbs have turned on, but the resulting white board picture is a mess.

This led us to our current and so far most effective landing place: a MOSS sandbox site configured to show these features.

Using the sandbox site, we demonstrate:

  • Vrste sadržaja:
    • Creating a CT with multiple data types (tekst, datum, choice, boolean, lookup, itd.).
    • Extending a CT by creating a new CT based on a parent.
    • Searching for documents using CT metadata.
  • Document knjižnice:
    • Associating a single CT with a library.
    • What happens when we upload a document to that library?
    • Druženje višestruki CT-a s doc knjižnici.
    • What happens when we upload a document to that library?
    • Filtriranje i sortiranje putem naslova stupaca u doc ​​lib.
    • Biblioteci dokumenata views:
      • Sortiranje
      • Grupiranje
      • "Quick entry" (tehnički list view)
      • "Untagged data" (kako bi se pomoglo u prelasku na mahovina iz drugih izvora sadržaja; više o tome u nastavku).

Sandbox Site:

Osmislili smo naš sandbox stranice kako bi se trajno obilježje u razvojnom okruženju koji će se koristiti u svrhu obuke dugo nakon što smo završili projekt, a uključeno nekoliko predmeta kao što je opisano:

Vrste sadržaja:

Definirali smo sljedeće vrste sadržaja: Faktura, Narudžbenica, Usluge Račun.

Odabrali smo fakture i narudžbenice, jer oni su više ili manje univerzalno pod
stood entities. Everyone in business understands that an invoice is a demand for payment to a kupac za iznos izdana na sigurno datum plaća se po nekim uvjeti plaćanja. This leads to a natural definition of a CT which we called "Training Invoice" (da ga razlikuje od bilo koje druge vrste računa). The purchase order is similarly easily defined. We also created a "Training Services Invoice" by creating a new CT based upon the "Training Invoice" CT i dodao samo jedan stupac, "services rendered".

Uz gore, sada možemo pokazati neke ključne značajke CT-a bez uzimajući Zatvaranje pokušava objasniti apstraktni pojam prvi put; everyone already understands what we mean by "invoice" and "purchase order" i umjesto da se moći usredotočiti na mehanici CT sama.

Prilagođeni popisi:

CT with columns of type "lookup" point to a custom list or document library. We use this extensively and for the sandbox, we created one supporting custom list that contains customers. We picked customers because it’s an easy concept to understand and easy to demonstrate. The Invoice CT has a column, "Kupac" that is defined of type "lookup" that points at this list.

We created a similar custom list to manage "vendors" for the "Purchase Order" CT.

Document knjižnice:

Mi smo stvorili dvije biblioteke dokumenata: "Invoices" and "Mixed Documents".

We configured the invoices document library to manage only documents of CT type "Invoice".

We configured the "Mixed Documents" Knjižnica za upravljanje sve tri CT-a.

Napravite nekoliko stavove koji pokazuju sortiranje, filtriranje, isporučioca i grupiranje.

Traži:

Definirali smo dvije nove upravljane svojstva te ih preslikava na broj dostavnice i Kupac.

We created a new customized advance search site and modified it to enable users to search for "invoices" using those two mapped properties.

Modify the XSLT so that the invoice and customer number, when present, appear in an HTML table in a bright color. The objective here is to demonstrate that such formatting is possible.

Putting it all together:

We arrange for key users to participate in a demo.

We follow this simple script:

  1. Describe the meaning and purpose of a CT, using invoices and purchase orders as examples.
  2. Show the invoice CT definition while simultaneously assuring them that they don’t need to use those screens themselves, just pick up the concepts.
  3. Go to the invoices document library.
  4. Upload a document.
  5. Pokažite da kupac padajući stvarno je izvor iz prilagođenom popisu.
  6. Dodavanje novog kupca na kupca popisu, a zatim ažurirajte nedavno Dodao Račun je meta podataka s novonastalom kupca.
  7. Switch to the "mixed documents" library and upload a document. Explain how the system prompts for a document type.
  8. Go back to invoices document library and show how clicking on a column name changes sort order.
  9. Pokazati stupcu razini filtriranje.
  10. Pokaži različite stavove koji pokazuju multi-level sortiranje, filtriranje i grupiranje.
  11. Pokaži stajalište podatke o proizvodu.
  12. Explain the purpose of a "untagged documents" pogled.
  13. Prebacite se na prilagođenom napredno pretraživanje.
  14. Do sada, Nedavno ste prenijeli dokument treba imati i indeksirana, so perform a search that demonstrates ability to locate that invoice via the mapped property.
  15. We demonstrate the difference between searching via mapped properties vs. just a text search.

U ovom trenutku, we are more or less done with the demo. It seems to take about 30 na 45 minuta, depending on how many questions people ask.

We then send them back to their desks with "homework". This consists of a simple excel spreadsheet where we ask them to define for us what they think they need in terms of CT’s, both at a high level (just name and business purpose) as well as columns and type of data they would store in the column. We don’t ask them to define column data types in MOSS terms, but business terms.

In Summary:

We’ve created a sandbox environment that we can use to demonstrate some core MOSS features whose appeal are enterprise-wide.

We have modeled easily understood and common business entities so that users can focus on MOSS and not get bogged down on the entities / primjeri sami.

Business users walk away from theses sessions with "homework" u obliku Excel dokumenata koji su sada sposobni ispuniti i koristiti za izradu vlastite prva krojene vrste sadržaja.

Konačno, kao vršimo demo tijekom vremena, klijentove reprezentativci sami postanu sposobni nositi naprijed, napraviti demo-ih i sami i općenito besplatno do nas ostale da rade na više složenih pitanja, kao što su globalno taksonomija, složeni tijek rada, BDC i sl..

3 misli o „MOSS: Učinkovito uvod u organizaciji

  1. Jeremy Thake

    Ovo je super zdrav razum ček za mene. Ja sam već u ovo sada nekoliko puta s klijentima. Especially regarding describing Content Types without getting too far into the nitty gritty of it and trying to show the advantages with regards to scoping searches via "Document Types" i metapodataka.

  2. David Rano
    Hi Pavao,
    Izvrstan članak!
    I have a client looking for an "untagged" Dokumenti prijaviti. Želite li dijeliti više detalja o tome što tvoje stvorili?
    David
  3. Suresh
    Excellent Paul. Čak i moj trenutni angažman prolazi kroz isti ciklus.
    Ad-Hoc korištenje SPS 2003 a sada kreće na MOSS 2007 u strukturirani način.
    Hvala,
    S Suresh

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